The UK Ministry of Defence (MOD) wanted to monitor the military supply chain end to end, in order to identify bottlenecks in the process as well as systematic bad practice. The main objectives for the MOD were:
- Replace competing anecdotal data with single, fact-based version of the situation
- Create transparency of end-to-end flows to enhance end-customer confidence
- Provide sufficient granularity of data to indicate likely sources of problems and support root cause analysis
- Support active management of the supply chain
Performance Management Analysis and Reporting Tools (PMART) - a suite of analysis and reporting tools designed to give visibility into the performance of the UK military Supply Chain.
- Clear top-level dashboard to identify key areas of concern
- Drill-down tools to support ad-hoc analysis on specific packages problem areas
- Flexible presentational tool to support both standard and customised reporting
The use of standard desktop software was key to speed of implementation, flexibility to change requests or new analysis and cost efficient development. Full explotation of a combination of MS Access and MS Excel capabilities facilitates a powerful analysis and charting tool.
PMART provided weekly and monthly performance management information on the UK Joint Supply Chain.
- Responsiveness to bottlenecks and other Supply Chain issues facilitated by weekly and monthly performance metrics reporting
- Developmental capability to allow for predictive analysis, allowing decisions to be taken to prevent consignments failing to meet customer targets
- Visibility of the supply chain from end to end
- Powerful analysis tools with no requirement for expensive IT investment
User interface facilitates navigation through a large number of reporting and performance management dashboards, as well as user-configurable analyses.
Example dashboard from PMART
In terms familiar to the client, building PMART was like going into unfamiliar territory, where agility and flexibility would count for more than raw power. This made a flexible low cost tool based on standard MS Office components, (the "reconnaissance vehicle") more attractive than a traditional large-scale IT system ("battle tank").
Example report from PMART